Last Updated: [Insert Date]

This Privacy Policy describes how [Company Name] (“we”, “our”, or “us”) collects, uses, and shares personal information through the Cheerlead.ai Service.Last Updated: [Insert Date]

1. Information We Collect

We may collect the following information:
- Contact details, such as your phone number and email address
- User-submitted responses and habit selection data
- Metadata related to WhatsApp message interactions
- Technical and usage information from our website (via cookies or analytics tools)

We do not collect or store personal health information, location data, or sensitive identifiers unless explicitly provided by you.

2. How We Use Your Information

We use your information to:
- Operate and deliver the Service via WhatsApp
- Personalize habit tracking and message content
- Send service-related communications (e.g. reminders, updates, billing notices)
- Monitor system performance and improve the user experience

3. Legal Basis for Processing
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We process your personal data based on your consent (e.g. during sign-up), contractual necessity (e.g. payment), and legitimate interest (e.g. improving service quality).
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4. Sharing of Information
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We do not sell or rent your personal data. Your data may be shared with:

- Third-party service providers such as Stripe (for payment processing) and Twilio (for WhatsApp delivery), solely for the purpose of providing the Service
- Government authorities, when required by law

All such providers are contractually obligated to keep your information secure.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration.

6. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfill legal and business obligations. You may request data deletion at any time.

7. Your Rights
You may request to access, correct, update, or delete your personal data by contacting us at [insert email].

8. Children’s Privacy
The Service is not intended for use by individuals under the age of sixteen (16). We do not knowingly collect data from children.

9. Changes to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on our website and reflected in the “Last Updated” date above.

‍Contact:
For privacy-related questions, please email us at [insert email].


GDPR & CCPA-Compliant Privacy Policy

Last Updated: [Insert Date]
Applies to Users in the European Economic Area (EEA), United Kingdom, and CaliforniaThis Privacy Policy outlines how [Company Name] ("we", "us", or "our") collects, uses, and protects your personal data when you use our WhatsApp-based service Cheerlead.ai or access our website.

1. Data Controller
‍For GDPR purposes, the data controller is:[Company Name]
[Registered Business Address]
Email: [insert email]

2. Personal Data We Collect
‍We may collect and process the following categories of data:

Type of Data                              Examples
‍Contact Information            Phone number, email address
Usage Data                               WhatsApp interactions, time of use, replies
Account Data                           Habit choices, check-in responses
Technical Data                        IP address, browser type (if using website)
Payment Data                         Via Stripe (handled directly by Stripe, not stored by us)

We do not collect sensitive categories of personal data unless voluntarily disclosed (e.g., health-related habits).

3. Lawful Bases for Processing (GDPR)
‍We process personal data under the following legal bases:
- Consent: When you sign up or voluntarily provide information
- Contractual necessity: To provide the paid Service
- Legitimate interests: To improve and secure the Service
- Legal obligation: Where required by law or regulation.

You may withdraw consent at any time by messaging us or emailing [insert email].

4. How We Use Your Data
- To deliver our Service via WhatsApp
- To provide habit reminders, avatar interactions, and progress tracking
- To send billing notifications, service updates, or changes to terms
- To analyze usage trends and improve features

5. Sharing and Third Parties
‍We only share personal data with trusted third-party processors who help operate our Service, including:

Service                             Purpose
Stripe                                Payment processing
Whatsapp                      Messaging infrastructure
Hosting/Analytics     Secure hosting and basic analytics

These providers are under contractual obligations (Data Processing Agreements or DPAs) to safeguard your data in accordance with GDPR and CCPA.We do not sell personal data.

6. International Data Transfers

‍If you are located in the EEA or UK, please note that your personal data may be transferred to and processed in countries outside of your jurisdiction (e.g., the United States), where data protection standards may differ. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
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7. Data Retention

‍We retain personal data as long as necessary to provide the Service and meet legal obligations. Inactive users’ data is deleted after [e.g., 6 or 12 months] of inactivity unless required for legal purposes.

8. Your Rights (GDPR & CCPA)

A. GDPR (EU/UK Users)

‍You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request data deletion ("right to be forgotten")
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority

‍B. CCPA (California Users)
‍If you reside in California, you have the right to:

- Know what personal data we collect and how we use it
- Access a copy of your personal data
- Request deletion of your data
- Opt out of the sale of personal data (we do not sell your data)
- Non-discrimination for exercising privacy rights

To exercise any of these rights, email us at [insert email] with the subject line: “Privacy Request – [Your Jurisdiction]”.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

10. Security Measures

‍We implement technical and organizational security controls to protect your personal data, including encryption, access restriction, and secure hosting.
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11. Changes to This Policy

‍We may modify this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service constitutes acceptance of the updated policy.
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12. Contact Us

‍For any privacy-related concerns, contact us at:
📧 [insert email]

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